Last updated: August 18, 2026

 

Rising Phoenix Resources, LLC and its affiliated companies ("Rising Phoenix," "we," "us," "our") respect your privacy. This policy explains what personal information we collect through rising-phoenix.com and our related services, how we use and share it, and the rights you have depending on where you live.

 

This website is directed to residents of the United States.

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1. Notice at collection

We collect the categories of personal information described in Section 2 when you use this website, submit a form, schedule a call, or invest with us. We use it for the purposes in Section 3, share it with the categories of recipients in Section 6, and retain it for the periods in Section 10. We do not sell personal information for money. We do share personal information for cross-context behavioral advertising, and you may opt out at any time — see Section 5.

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2. Information we collect

Information you give us

 

• Identifiers: name, postal address, email address, telephone number

• Professional information: employer, title, investor experience

• Financial information: investment amount, accreditation status, source of funds, custodian and account information, and banking details necessary to process subscriptions and distributions

• Verification information: documentation supporting accredited investor status, and identity verification information collected to meet anti-money-laundering and know-your-customer obligations

• Communications: messages, call recordings where disclosed and permitted, meeting notes, and scheduling information

 

Information collected automatically

 

• Internet and device activity: IP address, device type, browser type, operating system, pages viewed, time on page, referring and exit URLs

• Approximate location derived from IP address

• Information from cookies, pixels, and similar technologies

 

Information from other sources

 

• Service providers who verify identity or accredited status

• Custodians and administrators involved in your investment

• Advertising and analytics partners

• Publicly available sources

 

Sensitive personal information. To process an investment we may collect a Social Security number or taxpayer identification number, government identification, and financial account information. We collect and use sensitive personal information only to perform the services requested, to meet legal and regulatory obligations, and for related purposes permitted by law. We do not use or disclose sensitive personal information to infer characteristics about you.

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3. How we use information

• To respond to inquiries and to schedule and conduct calls and appointments

• To evaluate, process, and administer investments, including verifying accredited investor status

• To make distributions and provide tax reporting, including Schedule K-1

• To meet legal, regulatory, recordkeeping, and anti-money-laundering obligations

• To operate, secure, analyze, and improve the website

• To communicate about offerings, portfolio updates, and events

• To measure and improve advertising

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4. Cookies and tracking

We use session and persistent cookies, pixels, and similar technologies for authentication, site functionality, analytics, and advertising measurement. Most browsers let you refuse or delete cookies; some features may not work correctly if you do.

 

Opt-out preference signals. We honor the Global Privacy Control (GPC) and treat it as a valid request to opt out of the sale or sharing of personal information from the browser that transmits it. We do not currently respond to legacy "Do Not Track" browser headers, which have no agreed standard.

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5. Advertising, and what "sharing" means

We use advertising and analytics services including Google Analytics, Google Ads, and Meta (Facebook and Instagram). These services set cookies and receive information about your interaction with our website through tags on our pages.

 

Under California law, disclosing personal information to an advertising partner for cross-context behavioral advertising is treated as "sharing," and several other state laws treat it as "targeted advertising," even when no money changes hands.

 

We do not sell personal information for money. We do share personal information for cross-context behavioral advertising as described above. You may opt out at any time by using the "Do Not Sell or Share My Personal Information" link in our website footer, by transmitting a GPC signal, or by emailing support@rising-phoenix.com.

 

We do not sell or share the personal information of anyone we know to be under 16 years of age.

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6. Who we share information with

• Service providers performing services for us: hosting, analytics, advertising, email and text messaging, scheduling, customer relationship management, electronic signature, investor portal and fund administration, identity and accreditation verification, and payment processing

• Affiliates within the Rising Phoenix group, for the purposes described in this policy

• Professional advisors: attorneys, accountants, auditors

• Custodians and administrators connected to your investment

• Regulators and law enforcement, where required by law, subpoena, or legal process, or to protect our rights, safety, or property

• Counterparties in a corporate transaction, such as a merger, financing, or sale of assets

 

We do not authorize service providers to use personal information for their own purposes.

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7. Your consent to be contacted

By submitting a form on this website, requesting information, scheduling a call or appointment, or otherwise giving us your contact information, you agree that Rising Phoenix and its affiliates may contact you at the email address and telephone number you provide — by email, telephone call, and text message — regarding your inquiry, our investment offerings, appointment scheduling and reminders, and related information.

 

You agree that we may contact you at the telephone number you provide even if that number appears on a federal or state do-not-call registry, because you have asked us to contact you.

 

Consent is not a condition of investing. You may invest without agreeing to receive marketing calls or text messages, and you may withdraw consent at any time as described in Section 8.

 

Live representatives only. Calls and messages are placed by live representatives. We do not use automatic telephone dialing systems, prerecorded messages, or artificial or AI-generated voices for these communications.

 

Text messages. Message frequency varies. Message and data rates may apply. Reply HELP for help and STOP to stop. Carriers are not liable for delayed or undelivered messages. Telephone numbers collected for text messaging, and your consent to receive text messages, are never shared or sold to any third party for that third party's own marketing purposes.

 

Call recording. Calls with Rising Phoenix may be recorded or transcribed for quality, training, recordkeeping, and compliance purposes where permitted by law. Where the law of your state requires the consent of all parties, you will be notified at the start of the call and may decline recording.

 

Email. You may unsubscribe from marketing email at any time using the link in any message. We will still send transactional and account communications required to service an existing investment.

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8. Stopping contact, and your do-not-call rights

We do not call or text before 8:00am or after 9:00pm in your own time zone, and we observe any stricter limit your state imposes.

 

How to stop contact. Tell any representative "do not call me again," "remove my number," "stop all calls," or "put me on your do not call list," or reply STOP, END, QUIT, UNSUBSCRIBE, or CANCEL to any text. You may also email support@rising-phoenix.com or write to the address in Section 14, marked Attention: Do Not Call. You may revoke consent by any reasonable method, you do not need to give a reason, and we will confirm the request.

 

What happens next. Your number goes on our internal do-not-call list. We implement the request as quickly as practicable and in every case within ten days. We retain the record for a minimum of five years. Once your number is on that list, neither Rising Phoenix nor any third party we contract with will contact you for sales purposes.

 

One exception, and it is narrow. If you hold an account, an investment, or a property interest with us, we may still contact you to service that relationship. That is account servicing, not solicitation, and it stops when the relationship ends or when you tell us to stop.

 

You may also register with the National Do Not Call Registry at donotcall.gov. Rising Phoenix maintains a written do-not-call policy; to request a copy, email support@rising-phoenix.com.

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9. Your privacy rights

Depending on your state of residence, you may have the right to:

 

• Know and access the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of recipients

• Correct inaccurate personal information

• Delete personal information, subject to exceptions

• Obtain a portable copy of personal information you provided

• Opt out of the sale or sharing of personal information, of targeted advertising, and of profiling that produces legal or similarly significant effects

• Limit the use and disclosure of sensitive personal information

• Be free from discrimination for exercising any of these rights

 

California. California residents have the rights above under the CCPA as amended by the CPRA, and may designate an authorized agent to submit requests. Agents must provide proof of authorization, and we may require you to verify your own identity directly.

 

California "Shine the Light." California Civil Code § 1798.83 permits California residents to request, once per year and free of charge, information about the personal information we disclosed to third parties for those third parties' own direct marketing purposes during the prior calendar year. Rising Phoenix does not disclose personal information to third parties for their own direct marketing purposes. To make a request, email support@rising-phoenix.com with "Shine the Light Request" in the subject line.

 

Other states. Residents of states with comprehensive privacy laws — including Texas, Virginia, Colorado, Connecticut, Utah, Oregon, Montana, Florida, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, Indiana, Kentucky, and Rhode Island — have rights that are similar, though they vary by state. We extend the rights described above to all U.S. residents regardless of state.

 

Nevada. Nevada residents may direct us not to sell certain covered information.

 

How to submit a request. Email support@rising-phoenix.com, use the form at rising-phoenix.com/contact, or write to us at the address in Section 14, marked Attention: Privacy Request. Tell us which right you are exercising and give us enough information to locate your records and verify your identity. We will not use verification information for any other purpose.

 

Our response. We acknowledge requests promptly and respond within 45 days. If we need more time we will tell you within that period and may extend by an additional 45 days. There is no fee unless a request is manifestly unfounded or excessive, in which case we will explain the reason before proceeding.

 

Appeals. If we decline your request, you may appeal by replying to our decision in writing at support@rising-phoenix.com or by mail to the address in Section 14, marked Attention: Privacy Appeal, within a reasonable time. We will respond to an appeal within 60 days with a written explanation. If we deny the appeal we will tell you how to contact your state attorney general.

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10. Financial privacy

Nonpublic personal financial information collected in connection with an investment is handled in accordance with applicable federal financial privacy law and the privacy notice provided to investors with their offering documents. Where that notice and this policy differ with respect to investment information, the investor privacy notice controls.

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11. Retention

We retain personal information for as long as necessary for the purposes described in this policy, and longer where required by law — including recordkeeping obligations that apply to securities offerings, tax records, and anti-money-laundering rules. Records relating to an investment are generally retained for the life of the investment and for the statutory period after it ends. Do-not-call records are retained for a minimum of five years.

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12. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. Do not send account numbers, government identification numbers, or funding instructions by unsecured email.

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13. Children

This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, email support@rising-phoenix.com and we will delete it.

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14. Changes and contact

We may update this policy from time to time. Material changes will be reflected in the "Last updated" date above and, where required, communicated to you directly.

 

Rising Phoenix Resources, LLC 3309 Elm Street, Suite 320 Dallas, Texas 75226

 

support@rising-phoenix.com · 469.658.0211 rising-phoenix.com/contact